THESE TERMS AND CONDITIONS MUST BE READ BEFORE USING THE SITE. YOUR USE OF ANY PART OF THE SITE SHALL INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
PT Selancar Indonesia Raya, its subsidiaries, affiliates and jointly controlled entities ("SOORFINC", "us", "we", or "our") manages the website [insert website with hyperlink] and SOOFINC mobile app (the "Site"). By accessing and/or using any part of the Site, you acknowledge that you have read and understood, and agree to the Terms and Conditions (“Terms”) and other terms and conditions in relation to the Site as referred to in these Terms, either expressly stated herein or stated outside these Terms but which otherwise provides references to these Terms. If you do not agree to be bound by these Terms, you may not access or use any part of the Site. These Terms constitute a binding legal agreement between you as a user (“you” or “User”) and SOORFINC. You must be at least eighteen (18) years old to use the Site.
Please be aware that we reserve the right to modify, amend, add, or remove these Terms as necessary to comply with any applicable laws or regulations, or to align with changes in our operational practices. In the event of material changes to our terms and conditions without prior announcement or notification, SOORFINC cannot be held responsible for any miscommunication or lack of awareness among our users. We strongly encourage you to regularly review these Terms to ensure your ongoing compliance with the most current version.
By continuing to use any part of the SOORFINC Site after such changes to these Terms, you hereby agree to and accept these modifications and their application to you.
If you use any of our other services, your use of them is subject to the terms and conditions applicable to such services, which will be made available to you when you use those other services.
These Terms of Service and the Soorfinc Policies (as defined) constitute a legally binding agreement between you and Soorfinc (as defined). The Terms of Service and the Soorfinc Policies apply to your use of the Service (as defined) provided by Soorfinc. If you do not agree to the Terms of Service and/or the soorfinc Policies please do not use or continue using the Application, the Platform, the Software or the Service, or cancel your registration as the services provider or the Consumer. .
SOORFINC IS A TECHNOLOGY COMPANY WHICH PROVIDES A PLATFORM FOR CONSUMERS TO BOOK A SERVICE (AS DEFINED BELOW) PROVIDED BY SERVICES PROVIDER. SOORFINC ROLE IS MERELY TO LINK THE CONSUMER WITH SUCH SERVICE PROVIDER. SOORFINC IS NOT RESPONSIBLE FOR THE ACTS AND/OR OMISSIONS OF ANY SERVICE PROVIDER, AND ANY LIABILITY IN RELATION TO SUCH SOLUTIONS SHALL BE BORNE BY THE SERVICE PROVIDER. SERVICE PROVIDER SHALL NOT REPRESENT TO BE AN PARTNER, EMPLOYEE OR STAFF OF SOORFINC AND THE SOLUTIONS PROVIDED BY SERVICE PROVIDER SHALL NOT BE DEEMED TO BE PROVIDED BY SOORFINC.
SOORFINC operates an online applications that grants you access to a variety of services and features ("Services"). Some of these Services are provided free of charge, while others may be accessed through a booking fee-based services ("Booking"). Please note that our free Services and Bookings are subject to change at any time.
The Booking fee based services include:
• Surf lessons, coaching and other surf fitness related
• Surf trips and destinations
• Surfboard rentals
• Surf-related events and competitions
• Surf-related publications and media
• Surf accommodation
• Nonprofits surfing organisation
Refund/reschedule for services provider and customer of SOORFINC is available under this term and conditions
Terms and Conditions for Surf Coaches:
Online Payment and Cancellation Policy
As a registered surf coach on SOORFINC, you are required to adhere to the following terms and conditions regarding online payments and session cancellations.
Online Payment Scenarios:
Scenario #1: Student and Coach Show Up as Agreed
SOORFINC will withhold 100% of the payment.
SOORFINC will retain 20% of the payment before disbursement to the coach.
80% of the payment will be disbursed to the coach on the day following the session completion.
Scenario #2: Student Does Not Show Up as Agreed
SOORFINC will withhold 100% of the payment.
SOORFINC will retain 20% of the payment before disbursement to the coach.
80% of the payment will be disbursed to the coach on the day following the session completion or upon receipt of a report from the coach.
Scenario #3: Coach Does Not Show Up as Agreed
SOORFINC will withhold 100% of the payment.
SOORFINC will refund 100% of the payment to the student.
Scenario #4: Refund Initiated by the Student
Refund mechanisms are only available when a penalty has been applied.
In any case of a refund, SOORFINC will retain 20% of the payment.
The refund process follows a schema based on the time remaining until the session:
More than D-5: Student will receive 80% of the payment, SOORFINC retains 20%, and the coach receives 0%.
D-4 to D-2: Student will receive 50% of the payment, SOORFINC retains 20%, and the coach receives 30%.
D-1 or less: Student will receive 0% of the payment, SOORFINC retains 20%, and the coach receives 80%.
Scenario #5: Refund Initiated by the Coach
In any case of a refund, SOORFINC will retain 20% of the payment.
The refund process follows a schema based on the time remaining until the session:
More than D-5: Student will receive 100% of the payment, SOORFINC retains 20% as a cancellation fee charged to the coach, and the coach pays a cancellation fee, which is 20% of the booking amount.
D-4 to D-2: Student will receive 100% of the payment, SOORFINC retains 20% as a cancellation fee charged to the coach, and the coach pays a cancellation fee, which is 20% of the booking amount.
D-1 or less: Student will receive 100% of the payment, SOORFINC retains 20% as a cancellation fee charged to the coach, and the coach pays a cancellation fee, which is 20% of the booking amount.
Rescheduling:
Students have the opportunity to reschedule a session once.
Rescheduling is allowed if the session is 24 hours or more in the future.
Force Majure:
SOORFINC Payments shall not be liable for any delay or failure to fulfill any obligation under these Payments Terms resulting from causes outside the reasonable control of SOORFINC, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes or shortages of transportation facilities, fuel, energy, labor or materials (“Force Majeure Event”).
SOORFINC also provide a feature for holding payments in an escrow account when a customer makes a booking payment to SOORFINC. It is our obligation to disburse the payment to the service provider once the booking is completed. The escrow account provider will be provided as our third party.
We are always trying to improve our Services, so they may change over time. For example:
• the Services may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements;
• We may modify, suspend, or stop (permanently or temporarily) providing any part of the Services (including particular functions, features, subscription plans, and promotional offerings);
• We may introduce new features or impose limits on certain features or restrict access to parts or all of the Services;
• We may replace the Services with a substantially similar service offering.
We will notify you when we make a material change to the Services that would adversely affect you.
We Have no liability to you, nor any obligation to provide a refund or any types compensations to you in connection with lost profits, loss of data or loss of goodwill, service interruption, computer damage, internet issue or system failure that are caused by the government authority, third party and force majeure or the cost of substitute products or service or of any physical and emotional damage.
The Services may contain links or connections to third-party websites or services that are not owned or controlled by SOORFINC (“Third Party Services”). When you access Third Party Services, you accept that there are risks in doing so, and that SOORFINC is not responsible for such risks. SOORFINC has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third-Party Services or by any third-party that you interact with through the Services. We encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize. We are not responsible for any liability arising from your use of any Third-Party Service.
You acknowledge and agree that the availability of our Applications is dependent on the third-party stores from which you download the application, e.g., the App Store from Apple or the Google Play store for Android (each an “App Store”). Each App Store may have its own terms and conditions towhich you must agree before downloading mobile applications from such store, including payment provisions directly through that store, and managing and cancelling subscriptions and auto-renewals directly through such platform.
Definitions:
Third Party – the provider of the escrow account service, an agent for a trade deal between the Buyer and the Seller.
Providers – a natural or a legal person wishing to provide services and using the escrow account service to complete the trade deal.
Customer – a natural or a legal person wishing to buy goods or services and using the escrow account service to complete the trade deal.
Party (parties) of the trade deal – participant(s) in the trade deal: Third Party, Seller, Buyer collectively or separately.
Escrow asset – goods, services, or object for transfer of ownership of which a mutual trade deal between the Buyer and the Seller is concluded and the escrow account of Third Party is used.
Content of escrow service:
Third parties provide the escrow account service to the Provider and the customer under the conditions and according to the procedure provided for in the Escrow account agreement (hereinafter referred to as the Agreement).
Parties intending to use the third party escrow account service must become third party clients.
Third party provider reserves the right not to provide the escrow service at its own discretion and is not obliged to provide justification to the Buyer and/or the Seller for doing so.
Use of escrow account:
• The Buyer undertakes to transfer the escrow amount to the escrow account after signing the Agreement.
• The escrow amount transferred by the Buyer is held by third parties on a separate joint escrow account which is visible to all Parties to the Agreement during its validity period until the funds are released to the Seller or returned to the Buyer according to the procedure set out in the Agreement.
• The Seller transfers the escrow asset to the Buyer (or the third party – agent, logistics company, etc.) and provides documents supporting the fact of delivery of the asset.
• The Buyer confirms that they have received and accepted the escrow asset.
• Third Parties transfers the escrow amount to the Seller.
The Buyer and the Seller can terminate the Agreement upon mutual agreement and by submitting to a Third party a joint application for the return of funds. When terminating the agreement, the Parties must settle for contractual obligations actually performed before its termination. In such case Third Party has the right to retain half of the service fee.
Third Party does not have the right to make any deductions from the Escrow amount, except when it is explicitly stated in the Agreement or an instruction to deduct funds or otherwise restrict monetary funds is received from a public authority.
Third Party does not calculate or pay interest for funds on the escrow account.
Escrow account service fees:
A service fee set by third parties
If the conditions of the Agreement provide that the Buyer pays all or part of the fees for the escrow service, the Buyer when transferring the escrow amount also includes the amount(s) of the escrow agreement fee(s).
If the conditions of the Agreement provide that the Seller pays all or part of the fees, Third Party, before transferring the escrow amount to the Seller, deducts the amount(s) of the escrow service fee(s).
If during the performance of the Agreement the Buyer and (or) the Seller decide(s) to amend the conditions of the Agreement, an amendment fee of the Agreement may be charged.
If for reasons beyond Third Party’s control the Seller does not transfer the escrow asset to the Buyer or does not provide supporting documents or a trade deal between the Buyer and the Seller fails due to other reasons, this does not constitute a basis for exemption of the Buyer and/or the Seller from the obligation to pay the escrow account service fee.
Data protection:
The Buyer and the Seller know that Third Party processes Personal data of the representatives of the Buyer and the Seller in order to provide the escrow account service and perform other obligations under the Agreement. The Parties guarantee the security of personal data when performing the Agreement.
The Personal data is used to the extent required for the implementation of the Agreement. The data cannot be disclosed to third parties without the consent of these data subjects, except for cases provided for in laws or the Agreement.
Periods of Personal data retention and issues of protection are regulated in the annex Privacy Policy to the General Payment Services Agreement of Third Party with which the Buyer and the Seller are familiar, have familiarised their representatives with, and which they undertake to observe.
• Third Party experience as transaction agent:
• Third party is a well-known and experienced finance institution, as well as a leader in e-shop payment processing in the Baltics. The institution ensures safe and smooth management of both simple and more complex trade cases.
Safety of deposited funds:
Third party we choose is a licensed e-money institution with the right to execute the activity related to the issuance of e-money and provision of payment services in Indonesia. The e-money institution licence was issued by the Bank ofIndonesia. The institution is periodically inspected and audited by the central bank of the Republic of Indonesia The central bank ensures transparent and impeccable activity and monitoring of financial indicators.
Monetary funds held in third party accounts are protected according to the Republic of Indonesia Law on Electronic Money and Electronic Money Institutions Article 25(1) stating that client funds are:
• held in special bank accounts intended for holding client funds;
• not used for company purposes, not loaned or invested;
• not the object of recovery of debts of the electronic money institution.
Service Provider Taxes.
As a service provider, you are responsible for determining and fulfilling your obligations under applicable laws to report, collect, remit, or include in your price any applicable VAT or other indirect taxes, occupancy taxes, tourist, income, or other taxes ("Taxes").
Customer Taxes
As a Customer, you are responsible for determining and fulfilling your obligations under applicable laws to report, collect, remit, or include in your price any applicable VAT or other indirect taxes, occupancy taxes, tourist, income, or other taxes ("Taxes").
To access the Services on the Site, you must create an account ("Account"). The minimum age for registration is 12. If you are under 18 years old, you must agree to register under parental or adult supervision. If you are 18 years old or above, you can register without the need for parental control or adult supervision. You must also meet the age of majority required by the laws of your home country and be legally permitted to use the App in accordance with your home country's laws. Please note that we cannot and will not be responsible for your use of the Services in a manner that violates the law.
You can create an Account via manual registration, or using your account credentials from other services (each, a “Third Party Account”), such as those offered by Facebook. If you create an Account using your Third Party Account login details, you authorise us to access, display and use certain information from your Third Party Account (e.g. profile pictures, relationship status, location and information about Facebook friends). For more information about what information we use and how we use it, please check out our Privacy Policy.
Unfortunately, we cannot allow you to use another person’s Account or to share your Account with any other person without permission.
If you feel the need to terminate your Account, you can delete your Account at any time by going to the ‘Settings’ page when you are logged in and clicking on the ‘Delete account’ link. Your personal data will be treated in the manner set out in our Privacy Policy.
You will only use the Services you obtain for your own internal, personal use, and not on behalf of or for the benefit of any third party, including without limitation as part of any business, reselling of the Services, or other commercial use. You will not attempt to gain unauthorized API access to Services, scrape data from SOORFINC, or attempt to build derivative products. You will comply with all laws that apply to you, your use of the Services, and your actions and omissions that relate to the Services.
You agree that you will not provide or contribute anything, including any user submissions, to the Services, or otherwise use or interact with the Services, in a manner that:
A violation of any of the foregoing is grounds for termination of your right to use or access the Services, without any refund if you are a Paid Subscriber. We use a combination of automated systems and a team of moderators to monitor and review accounts and messages for content that indicates breaches of these Terms. We reserve the right at Our sole discretion to terminate or suspend any account, restrict access to the Site, or make use of any operational, technological, legal or other means available to enforce the Terms (including without limitation blocking specific IPaddresses), at any time without liability and without the need to give you prior notice. Without limiting the foregoing in any way, we expressly reserve the right to terminate or suspend your account without notice (1) for violating these terms, (2) due to your conduct on the Site, or your conduct with other users of the Site (including your “offline” conduct), if we, in our sole discretion, determine your conduct was inappropriate or improper, (3) if we or our affiliates, in our or their sole discretion, determine your conduct on other apps operated by our affiliates was inappropriate or improper, or (4) for any reasons whatsoever that we deem, in our sole discretion, justifies termination. If your Account is terminated or suspended, you agree you will not receive a refund for any paid service or features you have already been charged for.
Anything you post, upload, share, or otherwise provide through the Site is your “user submission”. Some user submissions may be viewable by other users. You are solely responsible for all user submissions you contribute to the Site. You represent that all user submissions submitted by you are accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You agree that you will not post, upload, share, store, or otherwise provide through theServices any User Submissions that: (i) infringe any third party’s copyrights or other rights (e.g., trademark, privacy rights, etc.); (ii) contain sexually explicit content or pornography; (iii) contain hateful, defamatory, or discriminatory content or incite hatred against any individual or group; (iv) exploit minors; (v) depict unlawful acts or extreme violence; (vi) depict animal cruelty or extreme violence towards animals; (vii) promote fraudulent schemes, multi-level marketing (MLM) schemes,get rich quick schemes, online gaming and gambling, cash gifting, work from home businesses, or any other dubious money-making ventures; or (viii) that violate any law.
By submitting user submissions through the Site, you hereby do and shall grant SOORFINC a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display,perform, and otherwise fully exploit the user submissions in connection with this Site and our (and our successors’ and assigns’) businesses, including without limitation for promoting and redistributing part or all of this Site (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds), and including after your termination of your account. You also hereby do and shall grant each user of the Site a non-exclusive, perpetual license to access your user submissions through this Site, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such user submissions, including after your termination of your account. For clarity, the foregoing license grants to us and our users do not affect your other ownership or license rights in your user submissions, including the right to grant additional licenses to your user submissions, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.
You hereby agree not to use the Site for any unauthorized or unlawful activities. You agree that youwill not use any equipment, software, or other technology that may hinder or attempt to hinder the operation of this Site. You agree not to use this Site for commercial purposes. You agree not to attempt, create, search, use or transmit any automated means or other forms of technology to collect or obtain information from this Site, or any other means of interacting with this Site.
All intellectual property rights (“Intellectual Property Rights”), including but not limited to copyright, patents, domain names, trademarks, service marks, logos, symbols or other designs etc., on the Site are owned by SOORFINC and its affiliates or by other third parties that SOORFINC has a commercial arrangement with. All information and materials, including but not limited to: software, text, data, graphics, images, sounds, videos, trademarks, logos, icons, html codes and other codes on the Site are prohibited to be published, modified, copied, reproduced, duplicated or altered in any way outside the area of the Site without the express written permission of SOORFINC. If you violate these rights, SOORFINC reserves the right to bring a civil claim(s) for the full amount of damages or losses suffered. These violations may also constitute criminal offences.SOORFINC and/or its affiliates are the owners of certain Intellectual Property Rights. Except as expressly set out in these Terms, nothing in these Terms shall be construed as granting you a licence or any rights, implied or otherwise, to use, possess, distribute or modify any of SOORFINC’s Intellectual Property Rights. Other product and company names contained on the Site, including names, trademarks, marks, service marks, logos, symbols or other designs may be owned or licensed for use by third parties. Use of third-party Intellectual Property Rights on the Siteis not considered a recommendation or sponsorship for the Site by third parties. SOORFINC owns copyright to the Site, and you must not use, possess, distribute or modify any of the Intellectual Property Rights owned by SOORFINC and its affiliates without express approval from SOORFINC.Unless otherwise specified, the software required for the provision of Services, the software available for use on this Site, and Intellectual Property Rights on the Site are owned by SOORFINC, its affiliates or related companies, licensors, suppliers and content providers. SOORFINC will not be responsible for intellectual property owned by third parties or for infringement of intellectual property rights owned by third parties.
You can use the information on the Site only for personal, non-commercial use. Unless specified otherwise, and expressly permitted by the copyright laws, you may not copy, reproduce, redistribute, retransmit, publish or otherwise commercially exploit any downloads you make from the Site without the permission of the owner of the Intellectual Property Rights. Even if you obtain the necessary permission, you must not make changes or deletions. You hereby accept and agree that downloading any content does not grant you any Intellectual Property Rights in that content.
YOU HEREBY DECLARE TO AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW:
You hereby agree to indemnify and hold harmless SOORFINC and its employees, affiliates, staff and partners, from and against any and all claims, demands, liability, damage or loss including legal fees, which arise as a result of claims of third parties in connection with: (a) your use of the Site; (b) content that is given, provided or accessed through this Site; (c) your violation of the Terms; (d) violation of any other rights or obligations; and/or (e) any act or omission by you, whether negligent, unlawful or otherwise.
We may provide links to other sites managed by other parties (including but not limited to the links on which you may enter into and/or settle certain transactions), by clicking the link, you hereby represent, acknowledge and agree that such action is your voluntary action to view or visit other sites.
We do not control those sites or links to websites operated by parties other than SOORFINC and are not responsible for the content or privacy or other activities of such sites.
We, or other third parties, may upload automated search results or provide links to other sites. We provide opportunities for third parties to deliver, load, transmit or otherwise make available content. We do not review and/or do not have control over the site, source, and such content. You agree that we are not responsible for the content or the availability of such sites and resources, and we do not endorse or recommend and are not responsible for the origin of such other sites or content.
You hereby agree to release us from and against any and all liabilities, expenses, loss, or damage, directly or indirectly caused or allegedly caused by or in connection with the use of or account for such content, site or resource.
We have the sole and full discretion to change, postpone, discontinue or stop the Site and/or part of the Site, including any Services, and/ or usage of the Site, or part thereof, at any time for any reason without prior notification to you.
In the event of termination, both you and SOORFINC remain bound by the obligations in these Terms, including but not limited to the warranties, indemnification, waiver and limitation of liabilities that you have agreed to, in relation to any Services that have been provided to you, but which havenot been fully provided as at the date of the termination.
SOORFINC shall not be liable to you or any third-party for any termination or suspension of your access to the Site.
A separate Privacy Policy document setting out the rights and obligations of SOORFINC and users in relation to privacy, is available here.
These Terms (and any and all disputes arising out of or in connection with these Terms (including any alleged breach or challenge to the validity or enforceability of these Terms)) shall be governed by and interpreted in accordance solely with the Laws of Republic of Indonesia.
This Terms of Service for SOORFINC shall be subject to Indonesian law, without consideration of the choice or conflicts of law provisions of any jurisdiction. Any disputes, actions, claims, or causes of action arising out of or in connection with this Terms of Service or the Service shall be directed to the Indonesian National Arbitration Board (“BANI”), following the BANI Regulations, as periodically modified or amended (the “Rules”), with a sole arbitrator appointed by mutual agreement of SOORFINC and you (the “Arbitrator”). If an agreement on an arbitrator cannot be reached between SOORFINC and you, the Arbitrator will be appointed by the chairman of BANI in accordance with the Rules. The arbitration's seat and venue shall be selected By SOORFINC, conducted in the Indonesian language, and the Arbitrator's fees will be paid by you. However, the Arbitrator may require a different fee distribution if deemed necessary for the enforceability of this arbitration clause under applicable law.
Furthermore, both parties acknowledge, in connection with Article 60 of Law No. 30 of 1999 (“Arbitration Law”), that the arbitral award is final and binding. Consequently, the parties expressly waive the right to appeal the arbitral award and exclude the provisions of Articles 48.1 and 73(b) of the Arbitration Law. This ensures that the mandate to the Arbitrator, as stipulated in these Terms of Service, remains valid until the final decision of the arbitration is determined by the Arbitrator.
The provisions contained in these Terms and any agreements and policies included or referenced in these Terms constitute the entire agreement and understanding between the parties with respectto the Service and the Site and supersede any prior agreements or understandings between the parties in relation thereto. The parties hereby also exclude all implied terms. In entering into an agreement formed by these Terms, the parties do not rely on any information, representation, warranty, understanding, undertaking, promise or guarantee other than as expressly provided for in these Terms
These Terms are drawn up in Indonesian language and English language. In case of conflict between the Indonesian language version and the English language version, the Indonesian language version shall prevail.
In the event that any provision in this Term is determined to be unenforceable or invalid, by any court of competent jurisdiction, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law and such determination shall not affect the validity and enforceability ofany other remaining provisions. The severed provision shall be replaced by a provision approximating as much as possible the original wording and intent.
Failure by either party to enforce any provision of these Terms at any time shall not be construed as a waiver of each party’s rights in the future to enforce such provision or any other provision in these Terms unless such provision is waived in writing.
You may not assign or transfer your rights or obligations under these Terms, without our prior written consent.
SOORFINC may transfer, sublicense or transfer any rights granted to SOORFINC or subcontract any of SOORFINC’s obligations in providing services on the Site.
You agree to comply with all applicable laws, statutes, regulations and codes, including any amendments thereto (if any), for transactions that you do with SOORFINC, including any provisionsrelated to anti-bribery and anti-corruption.
SOORFINC shall not be liable for any non-performance or violation of these Terms, such as for transaction failure, restricted access to the Site, or any damage or harm to users caused by any actor condition beyond the reasonable control of either you or us (“Force Majeure Event”). Force Majeure Events include but are not limited to natural disaster (floods, earthquakes), epidemic, riot, a declaration of war, war, military action, terrorist action, embargo, sanctions, changes in laws or regulations, lightning, hurricanes/typhoons/cyclones, labor strikes, demonstrations, airline or hotel bankruptcy or insolvency, and cyber-attacks. SOORFINC will not be responsible for any damage orloss caused in any way to any party if SOORFINC is unable to process your order due to a Force Majeure Event.