How can we help you?

Frequently Asked Questions

Here, we have compiled a list of frequently asked questions to provide you with quick and convenient answers to common queries. Whether you're looking for information about our products, services, policies, or any other topic related to our business, you'll likely find what you need right here.
How do I sign up for Soorfinc?

To sign up for Soorfinc, simply download the app from your App store or GooglePlay store, open it, and follow the on-screen instructions to create your account.

What if I forgot my password?

If you forgot your password, don't worry! On the login screen, you can click on the "Forgot Password" link and follow the steps to reset your password. If you encounter any issues, please contact help@soorfinc.com for assistance.

Can I change my username or email address?

Yes, you can change your username or email address in your Soorfinc account settings. Simply go to the settings section of the app and find the option to edit your profile information.

How can I find surf spots near me?

Soorfinc has a built-in surf spot finder feature. Once you open the app, it will automatically detect your location and display nearby surf spots on the map. You can also search for specific locations or browse through the surf spot directory.

What if I encounter a problem with the app?

If you experience any issues or technical difficulties with the app, please reach out to our support team at help@soorfinc.com. They will be happy to assist you and resolve any problems you may have.

Can I connect with other surfers through Soorfinc?

Absolutely! Soorfinc is designed to connect surfers with each other. You can interact with other surfers, share experiences, and even plan surf sessions together. It's a great way to meet like-minded individuals who share your passion for surfing.

How can I block someone in the app?

If you need to block someone in the app for any reason, please go to the user's profile, click on the "Block" option, and confirm your decision. If you encounter any issues related to blocking or have concerns about another user's behavior, please contact help@soorfinc.com so that our team can address the situation.

Is my personal information safe when I log in with Google?

Yes, your privacy is a top priority. When you log in with Google, we only receive the necessary information to create and access your SOORFINC account. Rest assured, your personal data is safe.

What if I want to keep some information private?

We respect your privacy. If there's certain information you'd like to keep private, feel free to skip those fields when editing your profile. Only share what you're comfortable with

Are my chat conversations private?

We prioritize your privacy and data security. Your chats are encrypted and can only be accessed by you and the intended recipients. We do not share your chat data with third parties, ensuring that your conversations remain confidential. Your trust in our platform is of utmost importance to us.